Your therapy times are reserved exclusively for you. I value your business and ask that you respect the office scheduling policies. Should you need to cancel or reschedule, please notify me at least 24 hours in advance.
Any cancellations with less than 24 hours of notice are subject to a cancellation fee of $50 ($30 for a half-hour session). Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. When you miss an appointment with me, I not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time.
All treatment sessions have a specific time schedule therefore I regret that late arrivals may not receive extension of scheduled appointments. In special cases, and when my schedule will allow, I may be able to accommodate a partial or full appointment. This will be at my discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.
I understand that unanticipated events happen occasionally in everyone’s life. Business meetings, project deadlines, flight delays, car problems, snowstorms, and illness are just a few of the reasons why one might consider canceling an appointment. However, I ask that you call if you cannot keep your appointment, please contact me as soon as possible PRIOR to your scheduled session. Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. They will be charged for their “missed” appointment, and future service will be denied until payment is made.
Given the changing landscape, and possible unexpected contact-tracing notifications, the 24 hour prior notice is suspended. However, should an appointment need cancelled or rescheduled, please provide as much notice as is possible. Thank You—Justin.